Our response to COVID-19
Stay Safe, Stay Home!
COVID-19 is disrupting millions of lives around the world, with countless retailers facing sudden hardship as people are encouraged to stay indoors for safety.
At Ceylon Supermart, we’re acting swiftly to respond with new faster delivery services to help our amazing customers these challenging times.
We deliver to all U.K. addresses and to most European addresses too
We continue to deliver to all U.K. addresses but deliveries could be slightly impacted with restricted & reduced services available from our delivery partners. We understand the necessities of our valued customers and we will do our best to help you through the pandemic.
One such initiative is our recently introduced store pickup option. With store pickup, you can skip the shipping rates and pick up online orders at store in Ilford, London IG2 6XQ.
How does store pickup work?
As an alternative to having your shopping shipped to your home, you can use our store pickup service to buy items online and collect them from our shop. There's no weight limit for store pickup orders.
When you arrive at our shop, one of our colleagues will assist you with your order. All in all, it's a great way to reduce shipping costs and minimize person-to-person interactions without compromising on convenience or flexibility.
Here is an overview of how our store pickup experience works:
1. Place an order on our website (here) and choose 'Store Pickup from London IG2 6XQ' as the delivery method and pay online as you normally would.
2. Once we receive your order, our personal shoppers will begin preparing it ready for collection for you.
3. We'll email you when it’s ready for pickup and provide any other relevant instructions (such as our shop opening hours and phone number to call when you arrive).
4. You then come to pick up your order.
5. That’s it, you're done!
Stay safe, stay home and save lives!